CX vs CS

 

Who are we?

We’ve seen too many inefficiencies fly under the radar and hold companies back. Our expertise in through-channel marketing and field sales support enables small marketing teams to support distributed sales forces at scale.

Healthcare Industry

Optimized Marketing Content and Customized Sales Assets Delivered by One Platform.

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Help Your Distributed Sales Agents Help Themselves to Customizable Sales Assets with Robust Marketing Automation

HubSpot Video

Set Your Field Sales Agents Free

Your sales agents out in the field need the independence to act quickly and get the right content in their customer’s hands. Accessing numerous systems, searching for pressing materials, submitting asset requests—these efforts all take time that agents don’t have while they’re on the move.

Long approval wait times and poor sales support can lead to lost sales, but with a self-service sales portal, agents can effortlessly find, customize, and produce pre-approved assets on-demand. With Triptych, your agents will have easy access to assets that are guaranteed to be on-brand, effective, and in compliance with your healthcare organization’s guidelines without sacrificing personalization.

Put your agents on track for success with compliant locally relevant marketing material that meets their audience needs. Triptych’s cloud-based sales portal with omnichannel delivery provides sales support for everything your agents require, including:

  • Enrollment kits

  • Dynamic ad building

  • Member materials

  • Meeting and event support

  • Customized sales event materials

  • Self-service agent marketing campaigns

When it’s sink or swim, make sure your agents can sail.

On average, sales agents spend 66% of their time doing non-selling activities. Consider how much more profitable your organization could be if agents spent more than just one third of their time doing what matters most: closing deals. Furthermore, consider how much of your team’s time and resources are wasted on other inefficient processes?

When all of your customizable sales content is easily located in one centralized location, you give your agents exactly what they need, when they need it. You enable them to fluently execute productive meetings, and prevent

  • Agents from wasting valuable preparation time scrambling to find critical pieces of sales content.

  • Agents from creating their own content that may not meet compliance or brand standards.

  • You from leaving your agent empty-handed and unprepared to pitch your offering to their audience.

 

PiggyBank

 

 

From the Blog

Get caught up to date on the trends seen in the industry
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Q&A: Webinar - 'How to Realign Your CX Strategy to Shifting Buying Behaviors & Preferences' [Now On-Demand]

Sep 23, 2021 by Alise Houserman

Prior to the presentation of our now on-demand webinar, I sat down with the CVO of Triptych, and host of How to Realign...
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Post AEP: Marketing Content Ideas for Healthcare Customer Retention

Oct 23, 2020 by Cameron Schulz

Customer Retention is a complex task. Each department plays a role, whether direct or indirect, in keeping the...
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Improve Customer Experience with Omnichannel Marketing for AEP

Sep 17, 2020 by Cameron Schulz

The importance of customer experience (CX) can’t be overstated—especially in the healthcare insurance industry. In a...

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