Dive into the details of the sales and marketing trend that just. makes. sense. Customer Experience. Understand what CX is really about and how it could benefit your business in 2021 and for years to come.
You Will Discover:
The definition of customer experience (CX), what it is, and how it is changing
What the challenges are to executing an excellent CX
What B2B can learn from B2C CX
Benefits of CX and why you need it as part of your overall marketing strategy